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Contact Prodigy
Questions about setup, hardware, billing, or wildfire data? We are a small team and we read every message. Pick whichever channel suits you best.
Email support
support@prodigywildfire.com
Best for setup help, hardware questions, and billing. Typical reply within one business day.
In-app chat
Already have an account? Tap the William help button at the top of any page — it answers most setup questions instantly and routes the rest to a human.
Open the app →Where we are
Prodigy Wildfire Solutions — British Columbia, Canada.
We support customers across the United States, Canada, Australia, and New Zealand.
